CUSTOMER SERVICE

COMMITMENT TO QUALITY

We stand behind the quality of our Donna Flor products. If you look any quality issue when receive your order, please contact us for immediate assistance.

ONLINE PRICING

Most Donna Flor products displayed on the website are available in other third parties online or retail stores worldwide. In some cases, web merchandise may not be available at these stores. Third parties stores may also have different prices or promotional events at different times. Online prices may differ from in-store prices and will not be matched in-store. All prices on our Web site are displayed in some currencies. Pricing, promotions, styles and availability may vary by store and online. Prices and sales are subject to change without notice.

PRICE ADJUSTMENTS

Due to the overall high demand for merchandise and availability issues, we do not allow for price adjustments.

OUR BRANDS

Donna Flor has consistently shown the ability to expand our sexy style by creating a lifestyle brands that inspire people to live their dreams.

Reflect your sexy side. For all womens, introducing our sexy, limited-editions, swim collection, lingerie collection, streetwear collection...Donna Flor speaks to the world in a voice that is authentically sexy!

FABRICS

Swimwear, including the sheer range is generally 15% - 20% Lycra* (or other elastane) and 80%-85% Nylon.

Cotton underwear is 15% Lycra and 85% Cotton.

Laces have varied composition but are principally Nylon and Lycra (or other elastane) generally in similar proportions to the above.

Metal fittings are made from "zamac" and are corrosion resistant.

Some products are available in two versions: lined and/or unlined

Lined - The version named "lined" have a extra fabric layer at 100% poliamyd, to your better confort.
Unlined - The version named "unlined" have no layer, it's only the principal colored fabric and light colors must be trasparent.

Care labels in the back of bikini bottoms and knickers are tear out. Size labels in bikini tops will not tear out.

Caution

Hot tubs and swimming pools contain chlorine which may damage the Lycra/elastane in your bikini.
The sheer fabrics are even more delicate and should be treated with extra care.
Suntan oils can also damage the fabric in your swimwear with prolonged use.
Some colours may bleed when wet so keep them separate from other items until dry.
Light colours will fade more quickly than dark in the intense summer sun.

Garment Care 

  • After each use, hand wash your bikini in mild soap, rinse well and hang to dry out of the sun.
  • Do not leave rolled up wet.
  • Do not use bleach.
  • Do not iron.
  • Do not dry clean.
  • If a snag appears in your sheer bikini fabric, grip the fabric 1-2 cm each side of the snag then stretch apart gently, first east-west, then the same north-south. Repeat this a few times if necessary and the snag should disappear.
  • With all clothing, the better you care for it, the longer it will last and perform well.
  • Handwashing will increase the life of your bikinis and underwear products.
  • Do not tumble dry
  • Avoid abrasive surfaces


Colours Chart

Beachwear - Click Here

SIZE AND STYLE

If in doubt, contact us with your bust hip and waist measurements and we will be glad to help you.

Size Chart

SHOPPING

Add items to your shopping cart as you browse the shop.
Each time an item is added, the shopping cart page will appear showing the items you have selected.
Items can be removed from your cart by pressing the 'remove' button.
Press the 'shopping bag' button at any time to see the selections you have made.
You may change the quantity of any item by entering a number in the quantity box.
Press update or remove any time.
Nothing is finalised until you submit your payment details, so feel free to add and remove items until you are happy with your choices.

EXCHANGES & RETURNS

After contact the Customer Service, please download and fill the form below.

DISPATCH TIMES

In general terms, retail orders can be dispatched up 10 (ten) business days after the payment confirmation (just working days and do not include weekends and public holidays).

PAYMENT

We accept PayPal and the major credit cards.

Fax

Fax orders are processed manually and can be made.

Just download the Order Form by clicking below:

24-hours Fax Number:

  • United States +1-786-523-0607

*LYCRA® is a registered trademark of INVISTA.